Frequently Asked Questions
Find answers to the most common questions about our hosting services.
Browse questions by category below
General
4 QuestionsWe are a premium hosting provider specializing in Minecraft, VPS, and Discord bot hosting. Founded in 2026, we run AMD Ryzen 9950X servers with NVMe storage to deliver exceptional performance for all workloads.
Our servers are located in India (Mumbai/Bangalore) with low-latency connectivity across South Asia. This ensures fast and stable connections for the majority of our customer base.
Simply choose a plan that fits your needs, complete the checkout process, and your server will be provisioned within minutes. You'll receive an email with your panel credentials and getting-started instructions right away.
We don't currently offer a free trial, but we have a 72-hour money-back guarantee on all plans. If you're not satisfied within the first 72 hours, we'll issue a full refund — no questions asked.
Minecraft Hosting
4 QuestionsWe support all Java Edition versions (1.8–1.21+) and Bedrock Edition. Popular server software including Paper, Spigot, Fabric, Forge, Vanilla, and BungeeCord are all available and ready to deploy with a single click.
Yes! You have full access to the Pterodactyl panel where you can upload plugins, mods, and custom jars directly via the file manager or SFTP. There are no restrictions on what you can install.
AMD Ryzen 9 9950X processors clocked at 5.7GHz paired with NVMe SSDs. Our servers deliver exceptional TPS performance even on heavily modded servers, ensuring smooth gameplay for all players.
Yes, enterprise-grade DDoS protection is included on all Minecraft plans at no extra cost. Your server stays online and protected against volumetric and application-layer attacks automatically.
VPS Hosting
3 QuestionsWe offer Ubuntu 20.04/22.04, Debian 11/12, CentOS 7/8, AlmaLinux, and Windows Server (on request). You can reinstall your OS anytime from the control panel.
Yes, full root access is included on all VPS plans. You have complete control over your server — install any software, configure firewall rules, and manage your environment exactly as you need.
We use KVM virtualization, which provides fully isolated dedicated resources. There is no CPU or RAM overselling — what you purchase is exclusively yours, guaranteeing consistent and predictable performance.
Billing & Support
4 QuestionsWe accept UPI (GPay, PhonePe, Paytm), debit/credit cards, net banking, and international cards via Stripe. All transactions are secured and processed instantly.
Yes, plan upgrades are instant and prorated. You only pay the difference for the remaining billing period. There's no downtime during the upgrade process.
We offer a 72-hour money-back guarantee on all plans. If you're not satisfied within the first 72 hours of service, contact our support team for a full refund. See our Refund Policy for complete details.
Join our Discord server for the fastest response — our team typically replies within 5 minutes. You can also open a support ticket in the client portal for account-specific issues.
Still have questions?
Join our Discord for real-time support from our team and community.
